Privacy Policy

TrustWheel Owner & TrustWheel Driver

Last Updated : July 26, 2026

Privacy Policy Contents

1. Introduction

TrustWheel Owner and TrustWheel Driver (collectively, “TrustWheel”, “we”, “us”, or “our”) provide fleet-management software and do not operate trucks or provide transportation or logistics services. This Privacy Policy explains how we collect, use, protect, and share information when you use our applications and related services.

2. Information We Collect

We may collect information you provide when creating or using an account, including your name, phone number, email address, business details, vehicle and driver details, trip, load, expense, and payment-related records. We may also collect device, app, and log information needed to operate, secure, and improve the service.

3. How We Use Information

We use information to provide and support TrustWheel, manage accounts and transport operations, process requests, communicate with you, prevent fraud or misuse, comply with legal obligations, and improve our products and services.

4. Payments

Payments may be processed by authorised third-party payment providers. TrustWheel does not store complete card, UPI, or banking credentials unless expressly stated at the time of collection. Payment providers handle information according to their own privacy policies.

5. Data Security

We use reasonable administrative, technical, and organisational safeguards to protect information. No internet or electronic storage system is completely secure, so we cannot guarantee absolute security.

6. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent where processing is based on consent. Contact us using the details below to make a request.

7. Account Deletion

You may request deletion of your TrustWheel account and associated personal information. For deletion instructions, please visit our Account Deletion page or contact support.

8. Third Party Services

We may use trusted providers for services such as hosting, analytics, communications, maps, and payments. They may process information only as necessary to provide their services and according to their own privacy policies.

9. Children's Privacy

TrustWheel is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Policy Updates

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated “Last Updated” date. Your continued use of TrustWheel after an update is subject to the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at support@trustwheel.in or call +91 72004 36416.